Back to Legal Center

API Terms of Use

Last Updated: August 21, 2026

These API Terms of Use govern the connection and usage of the ConvertXLab file conversion engines via API keys.

1. Key Authentication and Quotas

Developers must register connected properties (Shopify or WooCommerce URLs) in the dashboard before generating an API key. Requests must include valid X-Api-Key and X-Property-Id headers. Request quotas are determined by your plan tier.

2. In-Memory Asset Processing

Assets submitted via '/process-asset' are processed entirely in server RAM. Converted files are returned directly in the response payload. We do not store, archive, or retain target media files.

3. Rate Limiting and Misuse

API users are bound by active rate limits. Bypassing headers, multiplexing sessions, or making concurrent requests exceeding allocations will result in temporary suspension of key access.

In addition to the specific items described above, you agree that this document governs all related aspects of our platform, user interface, backend converters, and connected third-party integrations. This document represents a complete understanding between the parties.

We reserve the right to modify these terms, conditions, and descriptions at our sole discretion. Any changes will be posted on this page and the Last Updated date will be revised accordingly. Your continued use of the platform after updates indicates your consent to the changes.

If any provision of this document is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the document remain in full force and effect.

Please be aware that our technical infrastructure processes requests using automated filters. Any automated attempt to reverse-engineer our converters, perform unauthorized security probing, or extract metadata from our platform components without authorization will result in immediate IP banning and access revocation.

For any questions, concerns, or requests regarding this document, please contact our legal desk via email at [email protected].

Furthermore, our organization regularly reviews this document to ensure alignment with changes in data protection legislation. In addition to technical safeguards, we provide training to our developers regarding security best practices and secure coding principles. We seek to protect our platform integrity by proactively resolving errors, deallocating unused memory profiles, and minimizing the logging of external identifiers. By accessing the conversion tools on our site, you confirm that you appreciate this framework and support our efforts to maintain a safe, clean, and private platform. We thank you for choosing ConvertXLab.

We are committed to operating in a manner that respects all regional regulations. We maintain strict separation of concerns within our backend architecture. This ensures that user sessions, API validation hooks, and file streams are processed under isolated scopes. We do not engage in any background user tracking or profile merging. We believe in providing a clear, simple, and reliable utility for our global user base.

We are committed to providing transparent, clear, and neutral notifications regarding our file handling pipelines. We recognize that legal guidelines protect both consumer privacy and website stability. We strive to cooperate with user requests to delete account profiles and assist in resolving data rights questions. If you require further clarification about our terms, server infrastructure, hosting environment, or software dependencies, please do not hesitate to contact our customer relations representatives at the email provided.